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Projects Features

Learn more about Projects

Improving productivity

Make sure that your team is being as productive as possible. Track how much time they spend on each project and determine if they are using their time in the best way or if it would be best spent on other tasks.

Project data at your fingertips

Always have access to the data that you require to keep on track with projects. If you are on the phone to a collaborator and have access to a computer you can easily find out more information about the project and discuss it with them.

Identify recurring issues

With a complete history of all your projects it becomes easy to notice when certain problems crop up on a continual basis. Identifying these issues is the first step to starting to put them right and avoid making the same mistakes on each project with the same problem.

Improving project turnaround

Our projects module makes the entire process of managing projects much easier by allowing you to track how much time you are spending on each part of the project and work out the areas that cause you the most trouble.

Training tool

You can quickly train somebody on the way your business operates by allowing them to see previous projects. They can access all your historical data and will highlight the most common problems you have with your projects.

Manage your priorities

It can be difficult to keep track of projects and often businesses overlook serious issues that need immediate attention because they were busy on another, less important issue. Our Projects software allows you to set the priority of your projects so that you know to tackle the most urgent issues first.

No project volume limits

Our Projects software is suitable for the smallest micro businesses and large enterprises without any limits on the amount of projects you want to deal with in your system. Don’t worry if you have a small business that grows over time and needs to manage a whole load of projects, we won’t charge you more for being successful.

Full history of project correspondence

You will have access to everything that has been said and done on previous projects. It is even possible to see exactly who said what and the exact time at which it was said, so there is absolute clarity and transparency when dealing with your team.

Private & Public messaging

Choose exactly who gets to see your replies. You can reply to a customer comment internally and engage in dialogue with a member of staff without the requestor ever seeing any of it. Alternatively, you can choose to include anyone you want in the discussion too.

No installation or download required

Software-as-a-Service (SaaS) runs in your browser powered on cloud technology. It doesn’t matter whether you favour PC or Mac, there are no compatibility issues when it comes to cloud computing so you can concentrate on your business and leave the IT to us.

Powerful search function

Immediately find out all of the information you require using the search tool to find projects based on whatever data you have to hand. Type in the customer name to find every ticket relating to that person or use a word related to the problem to see if it has happened before.

Attach important files

Sometimes you need to be able to add media to your projects. For example, you might need screenshots of a problem so that your developers are able to get it fixed. Our Projects software allows users to include a wide range of files in various formats including numerous video, image and compressed archive types.

Assign tasks to remote co-workers

You don’t need to be physically near a co-worker in order to have them work on your project. Even if your team is abroad or perhaps outsourced, they can be informed about their instructions and get to work straight away.

Fully integrated system

Because all of our apps are integrated with one another it makes our Projects software far more powerful than standalone alternatives.

Collaborate with anyone

You can call upon the expertise of anyone you want and share the details of projects with them. Hand over problems to the person on your team who is qualified to deal with them instead of struggling to deal with them alone.

Some WinWeb products, services, features may not be available in all territories, availability and features of products, services may change without notice. Compatible hardware and internet connection may be required for some WinWeb products and services.

Terms and Conditions apply, go to https://www.winweb.com/legal-information/ for more information. Prices exclude any form of applicable sales tax, i.e. GST and VAT - and special conditions may apply, i.e. per user per month, one off pricing, etc. All rights are reserved. E&OE.