WinWeb Benefits

Email Support

We offer 24/7 Support via email, usually we respond to you within two hours at any time of the day. You can always respond to the emails we send you to update any issues you have raised with us.

Phone Support

In some cases we may decide to call you back if it shortens the time to get your issue resolved - this is completely free of charge to you.

Screen Sharing

We may use screen sharing technology, i.e. we share our screen with you or ask you to share your screen with us. This allows us to look at the same screen and easier understand your issue or show you how to do certain tasks. This technology is completely safe and requires you to authorise each session in which we would see your screen. You are in control at all times.

Support History

We give you access to our system and the information we hold about you on our system. Allowing you to see a complete history of our relationship and up-coming events.

Enhanced Keyboard Navigation

Thanks to the Accessibility achieved with the enhanced keyboard navigation options in Web Browsers, you can navigate the web without a mouse. Press the Tab key, and your Web Browser jumps to the next password field, pop-up menu, or input field. For increased keyboard control, you can hold down the Option key while tabbing to have your Web Browser skip through every link on the page. And if you press the Return key, the highlighted link opens, letting you “point and click” with just a few keystrokes.

Full-Page Zoom

Zoom in or out on web content using keyboard shortcuts, Multi-Touch gestures, or the Zoom toolbar button for more comfortable reading. Images and graphics scale up while your text remains razor sharp, keeping the web page layout consistent as you zoom.

Minimum Font Size

If you find that text on some websites is too small to read (such as photo captions or fine print), Web Browsers can increase the font size to make it more legible. Just set the minimum font size in the Advanced pane of Browser's preferences.

New Team Members

New employees, departments, products, offices are easy, fast and cost-effective to integrate.

Geographic Non-Alignment

Reducing overheads and increasing productivity, by allowing home-working becomes a real driver for your bottom line with WinWeb. Desktop, tablet or mobile are tools of your trade. Easily open export offices, with complete IT integration at no extra costs.

Cost Control

Our easy up and down-grade policy allows you to keep your cost under control, no questions asked.

No Capital Expenditure

No need to buy expensive servers, install expensive server software and hire an IT professional to get your IT set up. We save you thousands with our low monthly subscriptions and have you up and running in hours.

Grows With Your Business

Need to hire more staff, no problem - we set your new staff member up in minutes, train him/her and all for an Affordable low additional monthly subscription.

Up or Down Grade Anytime

Being able to react quickly to changing economic conditions by up or down grading quickly without any hassle helps to to keep your costs under control and provide more business stability.

One System

Having one flexible system makes your life and that of your staff less stressful and prevents unnecessary errors. It makes your business more efficient and profitable.

Highly Integrated

With high data integration comes high customer satisfaction. Your staff can handle inquiries faster and better, your business looks more professional and you receive more orders.

Customisable

Every business is different (Business DNA), making our software easily and cost-effectively customizable means you have more control over your business, your business processes and can provide a unique service to your customer. Every successful CEO will tell you 'execution is key'!

Store Data

Business continuity is all about Big Data - if you lose your data for whatever reason - your business suffers. Using state-of-the-art data storage facilities and procedures will give you peace of mind and confidence for the future.

Search Data

Searching vast amounts of data is not easy by any means - but with WinWeb BusinessCloud you have our whole data analytics team at your constant disposal. Cost effective, on-demand data services will give you the information you need fast.

Focus On Sales

Your customers are the life blood of your business, getting new clients, generating repeat business, staying in contact and informing clients of new products and services is more than a full-time job. WinWeb's Business Cloud helps you to do all that and more.

Focus On Your Team

Price pressure, recession and increased competition means only one thing, getting more done with less staff. Giving your staff the right tools to perform better is easy with WinWeb.

No Distractions

Are you a web developer, accountant, IT engineer? If not, why are you spending valuable time on these tasks? It all keeps you from what is most important for your business, serving your customers and getting new business. WinWeb will deal with all the business distractions for you.

Freelancers

Freelancers are professionals in their fields. You may not have enough work to hire one of these professionals full-time for your business, but using WinWeb technology will allow you to easily timeshare these professionals and make them part of your team.

Low Cost Employees

Ever felt hard done by the big corporations with their offices in India, China and access to these low wage markets? With WinWeb you now have access too, from as little as US $ 4.00 per hour.

Global Human Resources

With skills shortages in many business areas, Business Collaboration is the ideal way to find the skills you need for as long as you need them.

Our Software Works Like You

Our business software allows for your individual needs and uniqueness to exist and help to differentiate you from your competition. Personal service is a major reason for a client to come back for repeat business. Let's keep it personal.

Working Outside The Box

Having the freedom of doing things differently makes it easier for you to differentiate yourself from your competitors. Giving a personal service to your clients guarantees repeat business - that is good business.

New Markets - Global Markets

Using WinWeb will turn your business into a global business, broadening your customer base and making your business more resilient to economic downturns. With WinWeb the world really is your oyster.

Buying A Business

Quickly integrate any new business, new staff and customers into your business. WinWeb makes it easy to get the synergy benefits you were looking for.

Institute of Enterprise and Entrepreneurs - IoEE

The IOEE is the first institute dedicated to 'learning by doing' for anyone thinking about, starting or running their own business and those who support them. We believe that everyone has the right to develop the skills that can help them develop their own successful business. WinWeb has a strategic partnership with the IoEE to provide better support and opportunities to our clients.

Become A Mentor.

Becoming a Business Mentor is a great way to give something back and learn more about business in general and your own business in the process. If you have been running your own business for 3 years or more and you are willing to take some Mentor training you could become a Business Mentor in no time. As a Business Mentor your IoEE membership, with all its benefits is free.

WinWeb Cloud Virtual Assistance

All our world-wide Cloud VA's are IoEE qualified Business Mentors too - providing you a superior level of service and assistance to help you find the answers you need to be more successful and help you grow your business.

Free IoEE Membership

Every WinWeb client will get a free one year membership to the IoEE. This membership will bring you together with other like minded entrepreneurs who want to start, run or grow a successful business.

WinWeb Business Consultants

Our local partners are all IoEE qualified Business Mentor. Thanks to their efforts we can bring you the benefits of our cloud solutions and support you better in the local areas where you do business.

Find out how Business Mentor can help your business...

No IT Department

All your servers are in a physically secure location. You don't need a whole department to run your IT - saving you money, time and downtime.

Better Customer Service

Because you can access all your business information anytime you can offer fast and reliable customer service, even when you are on holiday or over the weekend.

Customisation

Running your business the way you want is an essential part of your business success. No IT dictatorship with WinWeb - our software works how you want to work.

Software Updates Included

All software updates happen automatically at no extra cost. Leaving you to concentrate on your business and not worry if your IT can keep up in these changing times.

WinWeb Guarantee

WinWeb guarantees the work of our Cloud VAs, they do not get paid until you are happy with their work. If one Cloud VA can not finish the assignment, we will use another Cloud VA to finish the job. This is at no extra cost to you.

Global VAs

WinWeb Cloud VAs are part of our growing global Cloud VA network and offer the most cost-effective way to get your work done, every time, guaranteed. This allows you to offer services globally to your clients on different continents.

Are you a VA?

If you are a virtual assistant with at least three years of work experience in your profession and you would like to join our team of professional Cloud VAs, to provide your services world-wide and in the cloud, contact us today.

Works With Any Internet Browser

Internet browsers are generally all supported. We develop our software using currently the fastest browser available for Windows and Mac OS X, the Safari browser. Firefox and Opera browsers are perfect to use too. Microsoft’s Internet Explorer 7 does not fully conform to the internationally agreed web-standards, but is still fully supported by us. To keep your internet browser up-to-date is a must for your own security. Find the update links above, updates are free of charge so should be checked frequently.

Works With Your Favorite Boxed Applications

Our Business Cloud is fully Compatible with most of your favourite applications, like MS Office, iWork, iLife, OpenOffice.org and many other applications. You can back-up all the data to the online File Store within WinWeb's Business Cloud and other applications.

Accounting data from other software packages like Sage, Quick Books, Iris, MYOB, Mamut and others can be imported via .csv-files. Should you need any assistance we are happy to help.

No IT Dictatorship

You run your business your way, that is what makes this business your, unique and successful. Our Business Cloud does not impose how your business needs to work - we customise your Business Cloud, so it works like you.

Business Process

Customising your IT to fit your needs is not only part of the entrepreneurial process, but essential to business success. Controlling the business process with IT customisation will help to debug your business model.

Customer Care

Move your team and your customers into the center of your business for maximum business success. Allow your customers to engage with you and your team whichever way they want. Making it easy for clients to do business with you will give you more repeat business. IT Customisation will deliver all these benefits.

Educational Institutions

Discounts for educational institutions as a whole are available.

Teachers & Tutors

Teachers can apply for class or group discounts.

Students

Students can apply for project based educational discounts.

Local Partners

Our local WinWeb Enterprise Consultants are by definition in your local area and you will meet them at networking events or you can book a meeting or telephone call with them free of charge.

Specialist Partners

Some of our WinWeb Enterprise Consultants are specialists in their fields, i.e. accountants, financial advisors, marketing consultants, export consultants. Your local WinWeb Enterprise Consultant has access to these specialists and can include them in your support network if and when needed.

Help, Not Sell

All our WinWeb Enterprise Consultants are business people and need to earn money too, but they understand if we can not solve a problem or advance your business in any way, then there will be no sale. WinWeb's focus is HELPING you to become more successful, that is our business model.

CloudVA - The Human Touch.

Combine WinWeb Enterprise Groupware with our CloudVAs to build powerful and partly outsourced project groups, with a much lower fixed cost footprint than traditional, in-house only resourced teams. Time-sharing professionals on a per project basis has never been easier using our groupware technology. WinWeb expands your groupware experience beyond the digital.

CRM. ERP. Projects. Help-Desk. More...

Any groupware is only as good as the individual apps that make up your groupware solutions. WinWeb Enterprise Groupware can offer a fast growing number of CloudApps, currently 100+, to fullfil the most demanding groupware specifications, in terms of number of groupware team members, global accessibility and around the clock availability.

Groupware With A Personality.

Every project based on cloud groupware technology is different. Utilising WinWeb MyApp technology will make not only your project a highly personalised experience. MyApp will turn your cloud groupware into a Enterprise Groupware, tailored to the specific needs of your project. Free of all the usual distractions introduced by irrelevant groupware functions, your project, budget and your team will thank you.

No Plastic. No Packaging

We don’t need CDs or DVDs to distribute our software. No packaging for us to send and you to bin.

Working from Home

By working from home, you and nobody else needs to heat an office for you. It saves money too.

No Paper Manuals

Our support is online 24 hours every day. No need for manuals that would be out of date next week anyway.

No Shipping

We deliver our product and services electronically, no need to transport boxes and burn fuel.

WinWeb's Business Cloud is Carbon Neutral

We plant trees for every server deployed. We just increased the processing power of our hosting facility eight fold, while at the same time reducing our power consumption by over 25%.

Focus On Your Strength

Using WinWeb Business Cloud you can Focus on the things you do well already, and you can Focus on doing them even better. Focus on your business, not your office.

Focus On Opportunities

Finding new opportunities and capitalising on them is important for every business. All the necessary functionality is already included in WinWeb's Business Cloud.

Keeping It Simple

Keeping it Simple means you have more time for the important things in your life and in your business. Using WinWeb's Business Cloud makes it real simple - just call us.

Outsource Non-Core Tasks

Outsourcing is about giving work away and paying for that, but it is also an opportunity to take on new types of work as a team and making more money and gain new clients.

Opportunities Are Everywhere

Opportunities are not limited to your local or national markets - look at the competition and you may find that you can already compete very favourably.

Focus On Your Goals

By expanding your markets you may be able to specialise more and with that streamline your operations, reduce costs and increase profits.

Business Collaboration Built In

WinWeb's Business Cloud has all the collaboration you'll ever need. We help you to find business partners in over 120 Global markets.

24/7 Live Support

We Are Here For You Always. Providing customer care and support only during business hours is not acceptable to our clients. Experience has shown us that small businesses do most of their admin work before nine in the morning or after five in the evening. This practice is essential if the business is to survive it's early years

Business Advice

WinWeb's Business Cloud On-Demand Small Business Infrastructure™ enables business advisors, accountants, bookkeepers and other advisors to have a "Up Close and Personal" relationship with the small business owner, providing key elements for the success of a small business. With timely and up-to-date advice, an easily expandable advisor network, more efficient advisor function due to SaaS technology and less travel

Solution Partners

Third parties provide external services to complement our services, such as Consultancy, financial advice and business startup. These and other services are selected to provide the most reliable and up-to-date outsourcing facility possible - with the effect of enhancing the professional appearance of our clients

Climatebyte™ Technology

Business Cloud clients are among the biggest demographics concerned with climate change and carbon footprint neutrality. It is a fact that employing remote working and collaboration techniques drastically reduces the damaging business side affects on our environment. We enable our clients to be more eco-friendly and aware, by providing them with our green technology - an ongoing development commitment of WinWeb.

Find Out More About Business Infrastructure...

Integrate Marketing

Every time you help a client to achieve their goal you have the opportunity to turn this fact into a almost automated online marketing campaign - one that people trust and will bring new clients to your door.

Integrate Accounting

Accounting seems like an annoying chore, but unfortunately it is essential to understanding your business and keeping your business up-to-date. It allows you to see the effects of your marketing, online instantly and in black and white.

Integrate Customers

Allow customers to become part of your organisation, with our client login module. Clients can see their projects, statements, bookings and much more. Clients can even book their own appointments with you or your team, book a car service, a consultation or a hair cut.

Integrated Business Planning

Having a plan is always a good thing. Success is not luck, it's having a plan and focusing on it. That way you can evaluate more objectively if your business is performing the way you expect it too. If you do not have a plan/goal, you don't know if you are successful.

Find New Work

Take on bigger contracts and outsource what you can't do yourself. This enhances your business opportunities and increases revenue for your business.

Enterprise

Outsource part of projects to outside professionals, accelerating project completion and keeping internal costs to a minimum.

Something New And Something Old

Give your old IT infrastructure a new lease of life, but connecting it to WinWeb Private Business Cloud. This protects your investments and starts building your future.

Satellite Offices

Use our Private Business Cloud technology to connect satellite offices and export offices to your headquarters. Cost-effective IT with rapid deployment times.

Have A Life

By using the latest Business Cloud technology you will free up some of your time and allow you to work from home, so you see your family a little more. You can even work while on a break, so no need to feel left out or guilty.

Stay True To Your Vision

Why did you start your business? Did you think it would be like this running your own business? WinWeb Business Cloud will let you get back to your vision, without losing control.

Stakeholders

Involving your team, suppliers and your clients in your business will create a trusted environment for all concerned and profit your business in the long-run. Making it easy means making more money.

Virus & Spam Protection

New and enhanced anti-spam and anti-virus appliances minimise the annoyance of this kind of online anti social behaviour. This kind of technology is in constant flux and requires constant attention and upgrades to our systems. To maximise these efforts we employ multiple and diverse systems.

Around The Clock Server Management

All servers are monitored for abnormal behaviour, managed, serviced and upgraded 24 hours everyday by trained specialists. This way we do not only rely on automated systems to watch over your data’s Security.

Multi-location Hosting

Just because you never know what disaster may happen tomorrow, we use a second Secure location to back up all your data on a continuous basis. Practically reducing any possible data loss to a few hours, thus enabling business continuity to the highest possible degree.

Multiple Firewalls

Multiple firewalls for your data protection using NAT, non-routable IP space, robust stateful inspection, application layer Security and multi-vector attack protection, should keep you and us sleeping well. Using state-of-the-art Security technology is part of our Business Cloud experience.

Bank Connect

Connecting your WinWeb Accounting or Cashbook App to your bank has never been easier, how? Simple, we do it for you and make sure any changes in the future are being taken care off.

Logo Upload

If you have existing art work you wish to use inside and outside of your WinWeb Apps, we will import, resize and display your artwork. On your login screen, invoices, estimates, websites to name but a few. If you change your artwork, we change it too.

Document Setup

All your external documents, like invoices, newsletters, helpdesk tickets, email signature files will be setup for you. We make sure your branding is consistent and visible to all your clients and prospects.

No More Software Installation

Since our software comes to you via your internet browser, there is no need to install anything. Your printer will also work with our software without installation or any modifications. Our software works with any web browser, Internet Explorer, Safari, Firefox etc.

No security issues - No business interruption

Your data is continuously backed up onto multiple RAID-5 data servers in multiple physically and network secure data centres - if that is not enough you can make a copy of your data anytime onto your PC or a CD. Should your computer crash or get stolen - no problem, just log on to another computer and keep working - can your competition do that?

Never pay for software "updates" again!

No matter if we update or bug-fix, you will never have to pay for them again, it is all part and parcel of our service. Artificially accelerated software cycles are a thing of your past.

Fully Compatible with any Operating System

Our software runs on any Operating System (OS) with Linux, Mac, Windows and some others - you login and use it.

WinWeb Business Cloud

Our business software will provide you with a complete IT Infrastructure, while our Business Mentors will help you to develop your business plan and stay on track.

Take It To The Bank

A business plan is a necessary business tool to get finance for any business, not only for business startups. WinWeb Business Cloud will not only give you the tools to plan, but also track your progress. This will help you to get finance easier.

Plan Your Business

Every business startup needs a plan, setting out your goal and vision is an integral part of being successful. If you don't know where you are going, you can never arrive.

Skills Shortage

With so many highly trained and motivated parents and carers bound to their homes, Teleworking represents a great way to include the Teleworkers in our economy and workforce. Even if they can only work part-time, WinWeb's Business Cloud allows you to integrate these Teleworking colleagues cost-effectively.

Business Resilience

Strikes, severe weather and other events can threaten business continuity. Teleworking using WinWeb's Business Cloud can often carry on working when this is impossible for office-based colleagues.

Workforce With Disabilities

This is a great way to include disabled people in your workforce, or those who care for disabled family members.

Good Customer Service

Customer service is paramount, perfect customer service is an art form. We will help you to get it right and offer consistently perfect customer care to your customers. Perfect customer care happens by design.

Even if you have a large number of clients and decades of interaction with them, there is no excuse for treating them like just another number. Use Business Cloud technology to personalise your relationship with your clients.

Good Products & Services

Letting customers know what your products/services are and delivering these in a professional manner is easy with our project management tools. Following up with a call or two, making sure customers are happy, will enhance your chance of repeat business.

In Your Workgroup

Setup global ad-hoc workgroup teams, internally and externally, and control access with easy access control and deployment features. Control the scope and activity of your workgroup team, with full access to all data in an instant.

Project Team

Provide project teams with easy, secure and fast business tools to get their project online, keep it on-track and under control. Not only will your team be more productive, but show their professionalism to clients.

Cloud VAs

Supplement your team with Cloud VAs for temporary HR resource bottlenecks or to add a special skill set to your team, which may only be required for a limited time.

Procedure Control

Use IT flexibly to control procedures for business or legal reasons, while allowing your team the greatest amount of operational freedom.